Frequently Asked Questions
If your question isn't answered on this page, please do contact us and we'll be happy to help.
How do I look after my jewellery?
All Sharon Mckinley's jewellery is hand-made and requires delicate handling. In order to keep your jewellery at its best. Please click here to find out more.
How do i cleanse my crystals or crystal jewellery?
Whatever healing stone you may turn to it’s important to know that every stone needs to be cleansed regularly. Crystals hold the energetic charge of anyone and anything they've ever come in contact with. Crystal jewellery can be cleansed on a weekly to monthly basis. click here
What is my birthstone?
Crystals and Gemstones have been highly prized for hundreds of years as to their healing and spiritual properties. They truly are natures gift with a fantastic array of colours with depth and presence.
It is said that you will be drawn to the Birthstone you need to aid healing, inner peace and balance. Please click here to find out more.
What is the best semi-precious stone for me or if buying for a gift?.
There are so many beneficial crystals to choose from that can complement your lifestyle. You might resonate with certain stones or be attracted to them based on your personal healing needs or for others. click here. to find the right stone.
Do you offer gift vouchers?
Yes, you can add the gift voucher and it will appear at the checkout.the gift voucher to your shopping bag and it will appear at the checkout. You or the recipient will then be sent a gift voucher electronically via email to an address you have provided. To purchase a gift voucher simply redeem the code at check-out. view more
Do you do commissions/make custom jewellery?
At Sharon Mckinley Designs we know just how important is it to get your jewellery right to compliment an outfit for a special occassion or just to treat yourself or a loved one, and we are happy to help. Commisioned pieces will require a £20 non refundable deposit which will be redemed against the total bill of the finnished piece. You can email us here.
Do you do crystal parties?
yes we do host parties or can attend small events, The parties will be arranged at a date convenient for you and are booked for up to 3/4 hours with a selection of products from our list of designs and wellbeing crystals. Sharon Mckinley Designs is pleased to offer fantastic hostess rewards. Host a party and receive 15% discount on your order and 10% of the nights total sales as a thank you or donate to a charity of your choice. So why not treat yourself, book a party today and enjoy an evening of fabulous crystals jewellery and friends.
How long will my delivery take?
All of our deliveries are with royal mail, you can find all information here including prices and time
What if my item is faulty or broken?
Please go to our T&Cs page for full information on returns/faulty items.
How does Klarna Payment work?
F.A.Q/T&Cs- We got it covered - Frequently asked questions that you may have about Klarna before, during or after the purchase CLICK HERE
Do you do live sales
yes we provide live sales on our social media platforms please follow us to get the latest update on date sand times are lives are showing @sharonmckinleydesigns