FAQ | Privacy Policy

The General Data Protection Regulation 2018 (GDPR) came into force on 25 May 2018.  This website privacy policy describes how we protect and use the information you give us when you use this website.  If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. The policy is updated from time to time and the latest version is updated on this page. 

Your privacy is very important to Sharon Mckinley Designs, the information gathered during your shopping transaction or when you sign up for the mailing list will be kept completely confidential. You also have the option to refuse any further marketing emails from us. Your information will never be distributed or sold to anyone, for any reason, ever by Sharon Mckinley Designs. We are committed to ensuring that your privacy is protected.

How we collect your information

 

When you conduct a transaction on our website, or create an account. As part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do you collect such personal information?

 

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;should you opt for this in the subscription box

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;and your user experience

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: 
- “Cookies”  
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 


All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Also secure payment are managed through PAYPAL 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers PayPal, email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Facebook
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by following these links (you will still be shown ads, but they will be less relevant to you):

FACEBOOKwww.facebook.com/settings/?tab=ads

GOOGLEwww.google.com/settings/ads/anonymous

Additionally, you can opt out of some advertising services by visiting the Digital Advertising Alliance’s opt-out portal at:  optout.aboutads.info/

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Cookies: Our website uses cookies to track our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions. We may use cookies to identify whether you are signed in to the website, or recognise when you return to our website. Please note that cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us. You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions and some pages and services may become unavailable to you. Unless you have changed your browser to refuse cookies, our website will issue cookies when you use it. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

How can you withdraw their consent?

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.If you don’t want us to process your data anymore, please contact us at info@sharonmckinleydesigns.co.uk. 

 

Spam Email: In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (spam) to email addresses. We may send occasional emails to existing customers about new products or offers but only when you have specifically opted to receive these. All emails we send contain clear information on how to unsubscribe.

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Questions and our contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@sharonmckinleydesigns.co.uk

Customer service 

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