FAQ | Privacy Policy

The General Data Protection Regulation 2018 (GDPR) came into force on 25 May 2018.  This website privacy policy describes how we protect and use the information you give us when you use this website.  If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. The policy is updated from time to time and the latest version is updated on this page. 

Your privacy is very important to Sharon Mckinley Designs, the information gathered during your shopping transaction or when you sign up for the mailing list will be kept completely confidential. You also have the option to refuse any further marketing emails from us. Your information will never be distributed or sold to anyone, for any reason, ever by Sharon Mckinley Designs. We are committed to ensuring that your privacy is protected. 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. You cannot be identified by this information and it is presented to us through Google Analytics to help us to understand browsing habits on this site only. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

How we collect your information

 

When you conduct a transaction on our website, or create an account. As part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used only for the specific reasons stated above only.

 

Consent

HOW DO YOU GET MY CONSENT?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO I WITHDRAW MY CONSENT?

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@shaaronmckinleydesigns.co.uk 

Why do you collect such personal information?

 

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;should you opt for this in the subscription box

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;and your user experience

  5. To comply with any applicable laws and regulations.

WIX.COM

 

How do we store, use, share and disclose your personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies: 
- “Cookies”  
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

Sharon Mckinley Designs does not store or have access to your credit card details. Our site is powered by Wix who are certified Level 1 PCI DSS compliant. More information specifically pertaining to our direct payment gateway, Worldpay, can be found here.


All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Also secure payment are managed through PAYPAL. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers PayPal, email address, and phone number. We refer to this information as “Order Information”. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

For more insight, you may also want to read Wix’s Terms of Service or Privacy Statement. You can find those here (for terms of use) and here (for privacy)

PayPal - Used to process PayPal transactions when checking out on Sharon Mckinley Designs. PayPal has achieved PCI DSS compliance certification. PayPal Privacy Policy

How do we use your personal information? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use Google Analytics to help us understand how our customers use the Site --

 

The information Google Analytics collects on our behalf is;

 

  • Date and time of your visit;

  • type and version of the browser you use;

  • operating system;

  • your Internet Protocol (IP) address

  • the full URL clickstream to, through and from our website (e.g. websites that you have visited and products viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page);

  • time zone setting; and

  • plug in types and version for system administration.

 

This anonymous data enables us to further develop and enhance our website. We do not make any attempt to find your identity as a result of your visit to our website. We will not associate any data collected in this way with any personally identifying information from any other source in order to identify you.

you can read more about how Google uses your Personal Information here: Google Analytics You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

 we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Our site uses cookies to distinguish you from other users of sharon mckinley designs.co.uk. This helps us to provide you with a better experience when you browse our website and make improvements. Some of the cookies we use are "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu

 

We also use cookies to provide us insight into website traffic through Google Analytics and determine overall performance and effectiveness of marketing campaigns from such platforms as Facebook and Google Adwords. This is used as quantitative data to create a better user experience and at no point do we obtain your personal data from such platforms.

How can you withdraw their consent?

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.If you don’t want us to process your data anymore, please contact us at info@sharonmckinleydesigns.co.uk. 

 

Spam Email: In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (spam) to email addresses. We may send occasional emails to existing customers about new products or offers but only when you have specifically opted to receive these. All emails we send contain clear information on how to unsubscribe.

Security 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

If you have an account with us, we encourage you to regularly update your password.

Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Questions and our contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@sharonmckinleydesigns.co.uk

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Established 2015 - © 2020 Sharon Mckinley Designs

Cowbridge | South wales