FAQ |Deliveries & Returns

Our environmental footprint has to be at the forefront of what we do and we endeavour to keep it as low as possible. All of our packaging and logo stickers are recyclable with over half being made from recycled materials and our postal bags are biodegradable. The paper and bubble wrap we use are recycled, the tissue paper is also acid free to insure the ink used is better on the environment as with my logo stickers.

With just a little bit of thought and care we look to help reduce our carbon footprint making it sustainable, protecting Mother Earth for ourselves and many generations after us 

Please be advised that delivery times may be extended due to Covid 19 and delays within the Royal Mail postal system. We will continue to dispatch your items to Royal Mail as usual within 1-2 working day timescale ( unless you have been otherwise notified ) but delivery may take a little longer. However if you do not receive your item within 7 working days please contact us via email and we look into this further for you. Many thanks for your patients.

Full information on our delivery terms and conditions can be found here> 

Delivery Costs

 

Mainland UK and Ireland + International shipping 

UK Standard Delivery

Royal Mail 1st Class (2-4 working days) - £1.99

UK Signed For Delivery

Royal Mail 1st Class Signed For (1-3 working days) - £2.99

 

UK Special Delivery

Track & Signed For (1-2 working days) - £6.99

HOMEWEAR

​UK First Class (Royal Mail)

Crystals - £5.99

Candles - £3.99

Gift Box - £3.99

Royal Mail 1st Class Signed For (1-3 working days) 

Crystals - £5.99

Candles - £3.99

Gift Box - £3.99

 

UK Special Delivery

Track & Signed For (1-2 working days) 

Crystals - £8.99

Candles - £7.99

Gift Box- £7.99

Europe Delivery

Special Delivery (5-7 working days) - £9.99 +

U.S.A 

Special Delivery  (7-10 working days) - Subject to the countries postal policies and procedures - £9.99 + 

Rest of World + Australia 

Special Delivery (7-10 working days) - Subject to the countries postal policies and procedures - £12.99 +

All orders are processed and posted within 1-2 business days, with expected delivery times between 1-4 working days after shipment. 

Orders are not shipped on weekends or public holidays

At Sharon Mckinley Designs all our jewellery is handmade in South Wales and every effort is made to ensure your jewellery is of the highest quality. We take great care to accurately describe and photograph each piece. However the colour, finish, size and shape of our unique handmade items made from natural leather and materials may differ from one item to another.

 

If you have any queries or are unsatisfied with your purchased order please contact us.

see our full returns policy here

Please fill out our Returns form below in order to return jewellery to us.

For any other inquires please email us through our contact page 

Returns Form
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